Tag Archive for 'animal_kingdom'

Auld Lang Syne

As 2006 comes to an end, I thought I would shar year end update that went out in an e-mail to friends and family:

This year started off with me completing engineer training for the Walt Disney World Railroad. That’s right, for those that remember little Tommy Webster being in the trains as a child, well guess what, he now drives a real turn of the century steam powered locomotive on a “Grand Circle Tour” of the Magic Kingdom. Like people, each of our four trains on the WDW RR have their own personality and I have learned a lot about adjusting my skills to fit the train. Continuing on with work, I became an area trainer on Main Street, USA where I trained Park Greeters, Conductors and also facilitated Guest Service Training for new hires.

It was in August that I left my home for two years at the Magic Kingdom to move to a role that I had been trying so hard for over a year to get, Guest Relations. I moved to Guest Relations at Disney’s Animal Kingdom Theme Park where I got the chance to work with an amazing group of people and learned a lot about carrying on the traditions and quality standards set forth by our company’s namesake, Walt Disney. Guest Relations was a great opportunity for me and really gave me the tools I needed to make sure that each and every one of our guests had the most wonderful time of their lives.

Fast forward to November, I have returned back to my home on Main Street, USA now though as an Area Coordinator where I oversee the operation and cast for Turnstiles, Steam Trains, Vehicles, and Parade. On any given day, I am responsible for not only 250 Cast Members but, our many thousand guests who visit our park every day and ensuring that they have a smooth and care-free transition to our world of fantasy. This is my next big step on my path to a full-time leadership role with the Walt Disney Company.

Leaving work aside for now (I know it’s hard considering I work a lot), I did have some great travel experiences this year ranging from quick visits to Naples, FL to see family and even the surprise visit home from Grandpa Don’s Birthday. October also brought along what is beginning to look like an annual trip out the the original theme park, Disneyland and Southern California. There is something about the original that draws me back.

This holiday season will also mark my third year with the Candlelight Processional Cast Choir at Epcot. Candlelight is a tradition started at Disneyland in 1957 that tells the Christmas story with traditional scripture and song with a different celebrity narrator each night. It is truly a moving experience and if you get the chance, come and see the show.

So as we end 2006, Happy New Year and best wishes for 2007!

Long Time Coming

I know that I have not been as diligent on my updates as I once was. I wish there was more time for me to just sit down and write again. Since I have moved from attractions to Guest Relations, I am still in the process of learning a whole new role and a new park at the same time. I have left my comfort zone of the Magic Kingdom and entered in to the entirely new world of Disney’s Animal Kingdom (DAK).

DAK is a completely new experience. The attitude is so different than MK that I don’t know where to start. Things are so much more laid back in a sense but so much more strict in another. Where the Magic Kingdom is all about the world of Fantasy, Disney’s Animal Kingdom is much more about the real world with the animals taking the leading role in our park. This is evident in several policies in place. We do not allow balloons or stickers in the park and no where can you get a drink with a lid or a straw. It’s just strange to me to not see all those lovely Mickey stickers being given out.

My training though is finally complete. Aside from the training I will be getting just by doing my new role more, I just completed my global property tour. 21 people, 1 fun bus, 3 days and 49 square miles of property to travel and see. Yes folks, we went to every hotel, every park, every restaurant, and more in three days. A lot of review for a Disney Veteran like myself but I will be the first to admit that I did learn a thing or two. Plus, I had never been to Horticulture of Holiday Services before.

Speaking of Holiday Services, this place is crazy. In this hidden warehouse, is all the Christmas decorations for the entire property include Disney Cruise Line. They spend all year just maintaining all the decorations that will begin to show up on November 1. If you ever have a chance to go on Backstage Magic or see this operation, I recommend it.

Aside from tour and work, not much else going on. Candlelight Rehearsals have started again and I am diligently going to get my 10 in before the cut off. The nice part about working DAK is that I can get out of work by 6:30pm at the latest. Nice to reconnect with that social group after almost a year with out seeing some of them. I am also in the process of finalizing my plans to head to Disneyland in a few weeks. I’ll be out there with Joe, Jeff, and Brian October 24-30. I can’t wait to go back out and am looking forward to a much needed vacation considering my last REAL vacation was the same time last year.

Well, that is the last month in a nutshell. Look for more regular updates to return soon.