Category: Pixie Dust

Where Dreams Come True – “Cast Member”

Permanent link to this article: https://www.webbyaquatics.com/archives/2007/01/where-dreams-come-true-cast-member/

Welcome to Our Family

Well, I didn’t get a chance to really post much when I got in last night due to the time. For those that haven’t tuned in for a while, I have been working as a Seasonal Cast Member (CT) at the Emporium in the Magic Kingdom. After waiting a while, I have finally gotten a Full-Time (FT) role with the company and with it, a transfer to Main Entrance at Magic Kingdom where I will be working in Strollers, Newsstand, Station Break and Package-Pickup (in time). Yesterday (3/13) I had my one day of training and went through the review of registers (The Emporium had me in a support role and I hadn’t really been on a register since December), learning how to drive an ECV, clean and stack strollers, and be the information point for the front of the park. I know it isn’t the place most people would pick but, I think it will be fun. The management team so far and the Cast have been nothing short of welcoming and willing to help me every step of the way. For those that have seen ‘Brother Bear’, think of the song “Welcome” (Welcome to our family time. Welcome to our happy to be time. This is our festival, you know and best of all we’re here to share it all). I can’t wait to see where this takes me. I have never had a team that has welcomed me so much as I saw yesterday.

Today will be my first ‘real’ day on my own up there but I can’t wait. I know that I will miss the friends and family I have in the Emporium but I will be making a new set of friends and family up at Main Entrance and who knows, I may even be auditioning for a role in Guest Relations this summer. Until then, I look forward to spending the next part of my career at Main entrance Merchandise and kicking off the Happiest Homecoming celebrating 50 years of Disney Themeparks. Look for more information to come later about the Happiest Celebration on Earth. For all that come to the Magic Kingdom, I will be on evening shifts and as of now, I have a Thursday/Friday day-off schedule. I couldn’t be happier with where I work and what I do. Thanks to all those that have supported me this far. Hope to see you real soon!

Permanent link to this article: https://www.webbyaquatics.com/archives/2005/03/welcome_to_our_family/

All Pure Magic Wrapped up in Pixie Dust

So today was my first day on registers in like almost two months. I have been a runner for most of the time with a few shifts as a stocker but mostly runner. Since this week is the ‘calm before the storm’ we are slow as a snail at work. I have gone from 40 hour work weeks to a small 32 hour work week. Fine for me as it gives me a chance to catch up on rest but anyways, back to the story from today. First, I had a couple visiting from the United Kingdom. They really wanted to purchase one of the toy trains to go around their Christmas Tree but the size of the item would make the item near to impossible to cary on the plane and the shipping price would exceed the item. So what do I do for them? I ask if they ever visit the Disneyland Resort Paris. They said that they do occasionally and were going to be in Paris in the next couple of weeks. Now this is where the magic happens. I get on the phone to the operator and explain what I am looking for. The kind operator connects me directly to the Emporium at Disneyland Paris. The funny thing is, it was just like connecting to any place at the Walt Disney World Resort, no wait! Anywho, finally get someone that can speak English and who isn’t closing the store as it was 8 pm over there (never thought about the time change when I started this one) and tracked down the exact toy they were looking at in the Emporium in Florida but in the Paris edition. This definitely made the guests day. Who would have thought that you would come to Florida and we would call Paris to find an item for them? They left the store excited to have found an item that would be waiting for them when they returned to Europe. Not too bad for the start of my day.

Enter in guest story number two. By the time I got back from my break, I was about ready to head home but then this one family came in to the Emporium and I had the great chance to work with them to find what they were looking for. They mom and the youngest son were looking for small gifts for his friends and I helped them pick out some small things of candy to get for them. Then I help them setup some dinner reservations at the Disney MGM Studios. This isn’t the end though. I come to find out that none of them had ever been to Disney World before. I took the timing of the parade as an excellent moment to find them the perfect spot to see the parade right on Main Street USA where they were in front and up-close to the parade as it passed by. Just to add a little more magic, I snuck backstage and got a handful of Pixie Dust? and popped back onstage and sprinkled them with it. It was the best. The mom was almost in tears when she thanked me for making them have the most magical time in their lives.

This folks, is why I choose to work at the Walt Disney World Resort. Our vision states:

The Walt Disney World? Resort will always be dedicated to making dreams come true. In this magical world, fantasy is real and reality is fantastic. A wonderful sense of community awaits, where all are greeted as welcome Guests and become cherished friends. For all who work and play here, Walt Disney World? Resort will be a source of joy and inspiration.

This is the reason I love me job. Making sure every guest has the most magical time of their life.

Permanent link to this article: https://www.webbyaquatics.com/archives/2004/11/all-pure-magic-wrapped-up-in-pixie-dust/